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Empowering our people · In our decision · In our culture · For our future

Community Engagement

TSIRC uses a wide range of strategies and activities for our community engagement.   Understanding how we best build relationships and communicate to achieve outcomes is vital. For effective engagement we use clear communications and build strong, respectful relationships.

WHY ENGAGE?

Community engagement assists Council to improve planning and service delivery across our region and best meet community needs with available resources.

People are generally most supportive of policies, procedures and services they’ve had a say in how they are developed.  Aligning Council planning, service delivery, community needs and expectations helps in a range of ways.  It can help minimise wastage of resources within Council, increase sustainability of service usage by community members, and help decide the best mix of services possible with available resources.

 

COMMUNICATIONS

 

 

COMMUNICATION PURPOSE

OUTCOME

EXAMPLE

ROLE FOR COUNCIL

 

 

INFORM

 

 

Information and education materials provided

 

Boil water notices

Strong Wind Warnings

 

 

LEAD

 

CONSULT

Two-way feedback and discussion on Council decisions and services

Councillor-lead community meetings

 

Surveys

 

 

 

EFFECTIVE ENGAGEMENT

 

 

LEVEL OF ENGAGEMENT

OUTCOME

EXAMPLE

ROLE FOR COUNCIL

INCREASING LEVELS OF ENGAGEMENTè

 

INVOLVE

 

Community members and stakeholders actively contribute to Council decision making or jointly run activities

 

 

Developing and locating war memorials

 

LEAD

 

ENABLE

 

Providing or supporting access to training, knowledge and networks which increase participant’s confidence and capacity to directly address needs and lead on issues without Council’s primary involvement

 

 

Women’s leadership course

 

 

SUPPORT

COLLABORATE

All participants are equal partners in decision making processes.  They are provided the resources necessary for informed participation.  Recommendations and advice from participants guide decisions to the maximum extent possible

 

Cemetery relocation/remediation